Financing Solutions

FAQs

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General FAQs

You can reach us through:

Helpline: 1-800-270-7000 — 9 am to 7 pm, Monday to Sunday (closed on national holidays)

Service Branches: 9.30 am to 6 pm, Monday to Friday and alternative Saturdays (2nd, 4th and 5th Saturdays are working. Branch closed on Sundays and national holidays)

We always strive to offer you a hassle-free experience. To help you control your loan account, we are introducing a unique and completely secure service platform called ABFL Connect. You can access your loan account by using your login credentials click here.

Features of ABFL Connect are:
• View your loan account whenever, wherever
• View and save your amortisation schedule for any future reference
• Make an online request for disbursement
• Change your ECS mandate
• Ask for a top-up loan
• Apply for a new loan

ABFL offers:

• Customised solutions; hassle-free financing

• Complete transparency in charges and processes

• Quick approvals and minimum processing and disbursement time

• Easy online application process and instant eligibility

• Doorstep services with simplified documentation through service RM’s

• Choose between simple EMIs or structured repayments

• Attractive balance transfer option available to transfer your existing loan to us without any hassles

Any unbanked/unused cheques, i.e., Post-dated Cheques/Undated Cheques/Security Post-dated cheques in the custody of ABFL or ABHFL will be cancelled and shredded/destroyed, without any intimation to the customer, after the closure of the loan account.

Disclaimer: The above questions and answers are provided for general information only and may not be completely accurate in every circumstance, do not purport to be legal/ commercial advice, and are not intended to be binding on Aditya Birla Finance Limited (ABFL). ABFL shall have the right to change them from time to time. Each case would be reviewed independently, and the FAQs will have no binding effect on ABFL.

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