Aditya Birla Finance Limited

ABC Solutions

Digital Lending Platform Partners

Customer Acquisition and Recovery


Information about loan product
Business Term loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Epimoney Private Limited
GRO
GRIEVANCE REDRESSAL MECHANISM - Flexiloans
Privacy Policy
FlexiLoans - Regulatory

Customer Acquisition and Recovery


Information about loan product
Persoanl Term loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Finzoomers Services Private Limited
Particulars of Customer Care /Grievance redressal mechanism
https://www.indmoney.com/grievance-redressal-policy?type=ind-lending
Privacy policy of the partner
https://www.indmoney.com/page/instacashtnc
GRO Name
GRO Email ID
Partner Website Link
Rahul Kumar
lendingsupport@indmoney.com https://www.indmoney.com/

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Aditya Birla Capital Digital Ltd.
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
EPIFI TECHNOLOGIES PRIVATE LIMITED (Fi Money)
Particulars of Customer Care /Grievance redressal mechanism
Partner Name: EPIFI TECHNOLOGIES PRIVATE LIMITED
GRO Name: Mr. Saurabh Sharma
Contact No.: 080 47485490
GRO Email ID: escalationsdesk@fi.care
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
https://fi.money/privacy

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Tartanhq Solutions Private Limited
Particulars of Customer Care /Grievance redressal mechanism
https://personalfinance.adityabirlacapital.com/_layouts
/15/abc.finplf/grievencenew.aspx

Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy-Perks.Tech
Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd

Customer Acquisition and Recovery



Information about loan product
Personal loans & Merchant loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
PhonePe Credit Services Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Sambhav Shrivastava (Nodal Grievance Redressal Officer) | 080-68727374 | lending-grievance@phonepe.com
Privacy policy of the partner
https://www.phonepe.com/privacy-policy
GRO Name
GRO Link
Partner Website Link
Sambhav Shrivastava
https://grievance.phonepe.com/ PhonePe: UPI Payments, Investment, Insurance, Recharges, DTH & More

Customer Acquisition and Recovery


Information about loan product
Personal Loan (EMI)
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Finsall Resources Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy | Niro

Customer Acquisition and Recovery


Information about loan product
Term Loan (EDI)
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
BharatPe (RESILIENT INNOVATIONS PRIVATE LIMITED)
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal loans
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Change JAR technologies Private Limited.
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition


Information about loan product
Persoanl Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Credilio Financial Technologies Pvt Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Insurance Premium Financing
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Finsall Resources Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal Loans
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Loantap Financial Technologies Pvt. Ltd.
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
GROWW (NEOBILLION FINTECH PRIVATE LIMITED)
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Unsecured Lending- Cross sell Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Home Credit India Finance Pvt Ltd
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition


Information about loan product
Term Loan (check out financing)
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Juspay Technologies Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal Loans
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Loantap Financial Technologies Pvt. Ltd.
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Navi finserv limited
Particulars of Customer Care /Grievance redressal mechanism
Mohammed Jaffer Sadiq(Navi finserv limited) | NA | grievance@navi.com
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
Partner Name
GRO Name
GRO Email ID
GRO Contact No.
Navi finserv limited
Mohammed Jaffer Sadiq
grievance@navi.com NA

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Paisabazaar Marketing and consulting Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal loans in the Education
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
TechFino Capital Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Supply Chain Loans
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
VALOR INNOVATIONS PRIVATE LIMITED
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Camden Town Technologies Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Eduvanz Financing Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Bluebear Technology Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Grayquest Education Finance Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Unofin Technology LLP
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
RamTirth Leasing and Finance Pvt Ltd
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Creditap Technologies Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Gajju Technologies Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
K.M. Global credit Pvt ltd
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Credenc Web Technologies Private Ltd
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Business Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Lendingkart finance limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Business Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Indifi technologies pvt lmt
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Short tenure Supply Chain finance loans (Dealer Backed or Open Market)
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Finagg Technologies Private Limtied
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Moneyview-Whizdm Innvoations Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Mr. Venkatraman Narayan| 08045692002 | grievance@moneyview.in
ABFLs GRO details

Name: Shruti Saraff

Email id:
grievance.finance@adityabirlacapital.com

Number: 080 – 45860196

Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
Partner Name
GRO Name
GRO Email ID
GRO Contact No.
Moneyview
Mr. Venkatraman Narayan
grievance@moneyview.in 08045692002

Customer Acquisition and Recovery


Information about loan product
Persoanl Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
BYJUS- Think & Learn Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Ms. Sunitha Krishnan | 09241333666 | grievance.redressal@byjus.com
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
Partner Name
GRO Name
GRO Email ID
GRO Contact No.
Byjus
Ms. Sunitha Krishnan
grievance.redressal@byjus.com 09241333666

Customer Acquisition and Recovery


Information about loan product
Personal Term Loan
Postpaid Loan
Merchant Loan
EMI Loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
PAYTM- One97 Communications Limited
Particulars of Customer Care /Grievance redressal mechanism
Postpaid loan and Personal Term Loan: Mr. Aditya Ranade | 0120-5083345 | grievance-redressal_lending@paytm.com
Paytm Merchant Loan: Mr. Sahil Kapoor| 0120-5083345 | grievance.businessloan@paytm.com
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
Partner Name
GRO Name
GRO Email ID
GRO Contact No.
Paytm-One97 Communication Limited Postpaid loan and Personal Term Loan
Mr. Aditya Ranade
grievance-redressal_lending@paytm.com 0120-5083345
Paytm-One97 Communication Limited Paytm Merchant Loan
Mr. Sahil Kapoor
grievance.businessloan@paytm.com 0120-5083345

Customer Acquisition and Recovery


Information about loan product
Persoanl Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Upwards Capital Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Mr. Venkatesh Dontul | 9892156608 | venkatesh.dontul@go-upwards.com
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
Partner Name
GRO Name
GRO Email ID
GRO Contact No.
Upwards Capital Private Limited
Mr. Venkatesh Dontul
venkatesh.dontul@go-upwards.com 9892156608

Customer Acquisition and Recovery


Information about loan product
Persoanl Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Early Salary – Fibe (Social Worth Technologies Pvt. Ltd)
Particulars of Customer Care /Grievance redressal mechanism
Mr. Ankit Sundriyal | 020676 39797 | grievance@fibe.com
Mr. Amit Nosina | 020676 39797 | grievance@earlysalary.com
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
Partner Name
GRO Name
GRO Email ID
GRO Contact No.
Fibe (LSP)
Mr. Ankit Sundriyal
grievance@fibe.com 020676 39797
Early Salary (Co Lending Partner)
Mr. Amit Nosina
grievance@earlysalary.com 020676 39797