Aditya Birla Finance Limited

Aditya Birla Finance Limited

Digital Lending Platform Partners

Customer Acquisition and Recovery


Information about loan product
Unsecured Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Gim Info Solutions Pvt. Ltd.
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
https://www.gimbooks.com/privacy-policy
Partner GRO Name
Shrinivas Dontul
Partner GRO Email ID
shrinivas@gimbooks.com
Partner Android Application link
GimBooks Pay – Apps on Google Play
Partner IOS Application link
https://apps.apple.com/in/app/gst-invoice-manager-gimbooks/id1673454277

Customer Acquisition and Recovery


Information about loan product
Loan Against Property (SME) & Unsecured Business Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Brand Name: BAJAJ MARKETS
Registered Name: Bajaj Finserv Direct Limited
Particulars of Customer Care /Grievance redressal mechanism
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
PeopleProsper Technologies Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Mr. Mohan Kumar
grievance.officer@kredily.com
+918047092710 
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
https://kredily.com/privacy-policy/

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Ola Financial Services
Particulars of Customer Care /Grievance redressal mechanism
Partner Name: Ola Financial Services
GRO Name: Aparna V S
GRO Email ID: grievance.officer@zipcash.in
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Microsoft Word - Privacy Policy Updated 30052024.docx (olamoney.com)

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Dreamplug technologies
Particulars of Customer Care /Grievance redressal mechanism
Partner Name: DREAMPLUG TECHNOLOGIES PRIVATE LIMITED
GRO Name: Mr. Mallikarjun Madurgi
GRO Email ID: nodal.officer@prefr.com
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Prefr Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
ESSENTIAL INVESTMENT MANAGERS PVT LTD (Smallcase)
Particulars of Customer Care /Grievance redressal mechanism
Partner Name: ESSENTIAL INVESTMENT MANAGERS PVT LTD
GRO Name: Mr. Vasant Kamath
GRO Email ID: help@smallcase.com
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
smallcase | Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Persoanl Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Capfloat Financial Services Pvt Ltd (Axio)
Particulars of Customer Care /Grievance redressal mechanism
Partner Name: Capfloat Financial Services Pvt LTD
GRO Name : Ms. Akanksha Singh
GRO Email ID : customersuccess@axio.co.in
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal Loans
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Google India Digital Services Private Limited
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
https://policies.google.com/privacy
Partner GRO Name
Sascha Baljeet Gill
Partner GRO Email Id
nodal-grievance-lending@google.com
Partner Website Link
https://pay.google.com/intl/en_in/about/
Partner’s Privacy Policy Link
https://policies.google.com/privacy

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Name of Lending Service Provider (LSP)
Angel One Limited
Link to sachet portal
www.sachet.rbi.org.in
GRO Name
Gable Fernandes
GRO Email ID
lendingsupport@angelbroking.com
GRO Contact No.
8655731284
GRO Address
Angel One Limited, Registered Office: 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093
Partner Privacy Policy Link
https://www.angelone.in/privacypolicy-digital-lending

Customer Acquisition and Recovery


Information about loan product
Business Term loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Epimoney Private Limited
GRO
GRIEVANCE REDRESSAL MECHANISM - Flexiloans
Link to sachet portal
www.sachet.rbi.org.in
Privacy Policy
FlexiLoans - Regulatory

Customer Acquisition and Recovery


Information about loan product
Persoanl Term loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Finzoomers Services Private Limited
Particulars of Customer Care /Grievance redressal mechanism
https://www.indmoney.com/grievance-redressal-policy?type=ind-lending
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
https://www.indmoney.com/page/instacashtnc
GRO Name
GRO Email ID
Partner Website Link
Rahul Kumar
lendingsupport@indmoney.com https://www.indmoney.com/

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Aditya Birla Capital Digital Ltd.
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
EPIFI TECHNOLOGIES PRIVATE LIMITED (Fi Money)
Particulars of Customer Care /Grievance redressal mechanism
Partner Name: EPIFI TECHNOLOGIES PRIVATE LIMITED
GRO Name: Mr. Saurabh Sharma
Contact No.: 080 47485490
GRO Email ID: escalationsdesk@fi.care
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
https://fi.money/privacy

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Tartanhq Solutions Private Limited
Particulars of Customer Care /Grievance redressal mechanism
https://personalfinance.adityabirlacapital.com/_layouts
/15/abc.finplf/grievencenew.aspx

Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy-Perks.Tech
Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd

Customer Acquisition and Recovery



Information about loan product
Personal loans & Merchant loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
PhonePe Credit Services Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Rajat Ranjan (Nodal Grievance Redressal Officer) | 080-68727374 | lending-grievance@phonepe.com
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
https://www.phonepe.com/privacy-policy
GRO Name
GRO Link
Partner Website Link
Mrs. Sinu Sudhakar
https://grievance.phonepe.com/ PhonePe: UPI Payments, Investment, Insurance, Recharges, DTH & More

Customer Acquisition and Recovery


Information about loan product
Personal Loan (EMI)
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Finsall Resources Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy | Niro
GRO Name
Mr. Sankalp Mathur
GRO Email ID
grievance@niro.money
GRO Contact No.
8095206500

Customer Acquisition and Recovery


Information about loan product
Term Loan (EDI)
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
BharatPe (RESILIENT INNOVATIONS PRIVATE LIMITED)
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Rahul Tomar
GRO Email ID
nodalofficer@bharatpemoney.com
GRO Contact No.
7289000552

Customer Acquisition and Recovery


Information about loan product
Personal loans
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Change JAR technologies Private Limited.
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Mr. Pankaj Parihar
GRO Email ID
grievance-officer@changejar.in
GRO Contact No.
888-439-0000

Customer Acquisition


Information about loan product
Persoanl Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Credilio Financial Technologies Pvt Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Insurance Premium Financing
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Finsall Resources Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal Loans
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Loantap Financial Technologies Pvt. Ltd.
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
GROWW (NEOBILLION FINTECH PRIVATE LIMITED)
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Mr. Vinaybabu K
GRO Contact No.
9731448964
GRO Email
creditescalations@groww.in

Customer Acquisition and Recovery


Information about loan product
Unsecured Lending- Cross sell Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Home Credit India Finance Pvt Ltd
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Mr. Vishal Sharma
GRO Contact No.
0124 6628713
GRO Email ID
grievanceofficer@homecredit.co.in

Customer Acquisition


Information about loan product
Term Loan (check out financing)
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Juspay Technologies Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal Loans
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Loantap Financial Technologies Pvt. Ltd.
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Asifa Hussain
GRO Contact No.
020 – 4852 1017
GRO Email
cs.fintech@loantap.in

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Navi finserv limited
Particulars of Customer Care /Grievance redressal mechanism
Mohammed Jaffer Sadiq(Navi finserv limited) | NA | grievance@navi.com
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
Partner Name
GRO Name
GRO Email ID
GRO Contact No.
Navi finserv limited
Mohammed Jaffer Sadiq
grievance@navi.com NA

Customer Acquisition and Recovery


Information about loan product
Personal Loan
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
Paisabazaar Marketing and consulting Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Ms. Jyotsna Popli
GRO Email ID
servicehead@paisabazaar.com
GRO Contact No.
0124-3509999

Customer Acquisition and Recovery


Information about loan product
Personal loans in the Education
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
TechFino Capital Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Supply Chain Loans
Lenders Name
Aditya Birla Finance Ltd
Name of Lending Service Provider (LSP)
VALOR INNOVATIONS PRIVATE LIMITED
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Camden Town Technologies Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Ashish Sarin
GRO Contact No.
NA
GRO Email
cxoforyou@zestmoney.in

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Eduvanz Financing Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Harshvardhan Khangarot
GRO Contact No.
022-4179 1756
GRO Email
harshvardhan.khangarot@eduvanz.com

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Bluebear Technology Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Mr. Mohit Jain
GRO Email ID
gro@propelld.com
GRO Contact No.
9999079333

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Grayquest Education Finance Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Ranjeet Singh Rawat
GRO Contact No.
8356843634
GRO Email
nodalofficer@grayquest.com
GRO Name
Asifa Hussain
GRO Contact No.
0204852 1017
GRO Email
cs.fintech@loantap.in

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Unofin Technology LLP
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Asifa Hussain
GRO Contact No.
0204852 1017
GRO Email
cs.fintech@loantap.in

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
RamTirth Leasing and Finance Pvt Ltd
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Jose Peter
GRO Contact No.
9769205032
GRO Email
jose@arogyafinance.com

Customer Acquisition


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Creditap Technologies Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Gajju Technologies Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Vikas Shinde
GRO Contact No.
8291436014
GRO Email
gro@financepeer.com

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
K.M. Global credit Pvt ltd
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Maria Nadar
GRO Contact No.
8097400463
GRO Email
grievance@creditfaircapital.in

Customer Acquisition and Recovery


Information about loan product
Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Credenc Web Technologies Private Ltd
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
GRO Name
Mr. Nitish Dubey
GRO Contact No.
18001210057
GRO Email
care@credenc.com

Customer Acquisition and Recovery


Information about loan product
Business Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Lendingkart finance limited
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Business Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Indifi technologies pvt lmt
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Short tenure Supply Chain finance loans (Dealer Backed or Open Market)
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Finagg Technologies Private Limtied
Particulars of Customer Care /Grievance redressal mechanism
Click here
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy

Customer Acquisition and Recovery


Information about loan product
Personal Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Moneyview-Whizdm Innvoations Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Mr. Venkatraman Narayan| 08045692002 | grievance@moneyview.in
ABFLs GRO details

Name: Shruti Saraff

Email id:
grievance.finance@adityabirlacapital.com

Number: 080 – 45860196

Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
Partner Name
GRO Name
GRO Email ID
GRO Contact No.
Moneyview
Mr. Venkatraman Narayan
grievance@moneyview.in 08045692002

Customer Acquisition and Recovery


Information about loan product
Persoanl Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
BYJUS- Think & Learn Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Ms. Sunitha Krishnan | 09241333666 | grievance.redressal@byjus.com
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
Partner Name
GRO Name
GRO Email ID
GRO Contact No.
Byjus
Ms. Sunitha Krishnan
grievance.redressal@byjus.com 09241333666

Customer Acquisition and Recovery


Information about loan product
Personal Term Loan
Postpaid Loan
Merchant Loan
EMI Loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
PAYTM- One97 Communications Limited
Particulars of Customer Care /Grievance redressal mechanism
Postpaid loan and Personal Term Loan: Mr. Aditya Ranade | 0120-5083345 | grievance-redressal_lending@paytm.com
Paytm Merchant Loan: Mr. Sahil Kapoor| 0120-5083345 | grievance.businessloan@paytm.com
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
Partner Name
GRO Name
GRO Email ID
GRO Contact No.
Paytm-One97 Communication Limited Postpaid loan and Personal Term Loan
Mr. Aditya Ranade
grievance-redressal_lending@paytm.com 0120-5083345
Paytm-One97 Communication Limited Paytm Merchant Loan
Mr. Sahil Kapoor
grievance.businessloan@paytm.com 0120-5083345

Customer Acquisition and Recovery


Information about loan product
Persoanl Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Upwards Capital Private Limited
Particulars of Customer Care /Grievance redressal mechanism
Mr. Venkatesh Dontul | 9892156608 | venkatesh.dontul@go-upwards.com
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
Partner Name
GRO Name
GRO Email ID
GRO Contact No.
Upwards Capital Private Limited
Mr. Venkatesh Dontul
venkatesh.dontul@go-upwards.com 9892156608

Customer Acquisition and Recovery


Information about loan product
Persoanl Term loan
Lenders Name
Aditya Birla Finance Ltd
Name ofLending Service Provider (LSP)
Early Salary – Fibe (Social Worth Technologies Pvt. Ltd)
Particulars of Customer Care /Grievance redressal mechanism
Fibe - Mr. Abhiroop Khairnar
Early Salary – Mr. Amit Nosina
Link to sachet portal
www.sachet.rbi.org.in
Privacy policy of the partner
Privacy Policy
Partner Name
GRO Name
GRO Email ID
GRO Contact No.
Fibe (LSP)
Mr. Abhiroop Khairnar
grievance@fibe.com 020676 39797
Early Salary (Co Lending Partner)
Mr. Amit Nosina
grievance@earlysalary.com 020676 39797